Delete Your Account

Last updated 24 August 2026

1. Deleting your account in the app

Open GiG and go to Profile → Settings → Delete Account. You will be asked for your password to confirm it is you. Deletion takes effect immediately and cannot be undone.

2. Before you can delete

You cannot delete your account while a job is still in progress, or while there is money left in your wallet. Finish or cancel any open jobs and withdraw your balance first — the app will tell you which of these is blocking you.

3. What is deleted

Your name, photo, date of birth, phone number, email address, exact location, bank details, government ID and live selfie are erased. Your profile stops appearing to employers, and you can no longer sign in.

4. What is kept, and why

Records of jobs and payments that already happened are kept in a de-identified form — they no longer carry your name or contact details, but the transaction itself remains. We are required to retain these for tax and accounting purposes, and the other side of a completed job keeps their own invoice. Nothing retained can be used to identify or contact you.

5. If you cannot access the app

Email thegig@schelles.in from the address on your account. We will verify it is you and complete the deletion within 30 days.

6. Who handles your request

GiG is operated by SCHELLES LLP, a Limited Liability Partnership registered in India at Suite 209, Door No. 23/757/C3, Kizhekkethala Bridge, Down Hill, Malappuram, Kerala 676519, India (GSTIN 32AFYFS1542L1ZH). If you are unhappy with how a deletion request was handled, you can escalate it to our Grievance Officer at the same address, or by writing to thegig@schelles.in.

Also see our Privacy Policy and Terms & Conditions.